Answers to frequently asked questions.
Frequently Asked Questions
About Us
Why order from ASIMETO Germany?
At ASIMETO Germany, you receive measuring tools and test equipment with an
excellent price-performance ratio. You only need a few clicks and
your products are on their way to you. Orders are shipped, if
possible, on the same day, so you usually receive your tools
after 1-2 days.
With our many years of experience, we can advise you
on all aspects of dimensional metrology and assist you in choosing the right
measuring tool. Furthermore, we offer additional
individual services such as calibration and laser engraving for many
products.
How and when can I reach ASIMETO Germany?
You can reach us by email: kontakt@asimeto.de or by phone (weekdays from 8 AM to 3 PM): 07940 9836622.
Are there any other services, such as calibration?
We offer factory calibrations and laser engravings for many of our products. Both are carried out in our in-house laboratory. This means the delivery time is only minimally extended. We also offer DAkkS calibrations on request. If the additional option cannot be ordered for the desired product, please contact us.
Ordering & Payment
How can I order from ASIMETO Germany?
You can order from us directly via our online shop, by email, or by phone.
Can you send me a written offer?
We would be happy to send you a written offer by email. Please contact us.
Can I pay by invoice?
If you would like to pay by invoice as a business customer, you can register via our B2B registration form. The payment option will then be activated for you.
Unfortunately, purchase on account is not available for private customers.
Shipping & Returns
How does ASIMETO Germany ship?
We ship your parcel with GLS (free shipping within Germany for orders over 50€), with DHL at an additional cost.
Exception:
Surface plates (from 630 mm size) and profile projectors are shipped by freight forwarder. The costs incurred for this will be displayed at checkout.
How quickly will I receive my order?
Orders from Germany (standard shipping) usually reach their recipient in 1–2 business days.
How can I return products?
You can return products from your order within 30 days and receive a refund of the purchase price. Shipping costs are to be borne by the customer.
You can initiate a return in your account under "Orders" or at the bottom of the page using the "Cancel contract" button.
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Your Benefits
at ASIMETO Germany
